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The technician resolved issues with product level readings on Tanks 3 and 4. This involved repairing wiring, identifying incorrect float installations on Tank 4, and replacing the probe on Tank 3. All systems are now functioning correctly.

Merlin Fueling provided vacuum truck services to extract accumulated liquids from totes. The scope included removal, temporary equipment handling, and proper disposal of collected liquids.

A technician resolved an issue where a D23 dispenser was not fueling due to a corroded PPU unit. The faulty unit was replaced, restoring full functionality to the dispenser.

Technician JH addressed a 'remote service down' error impacting the register. After troubleshooting connectivity with the commander and Cybera, and consulting with both Cybera and Shell tech support, system downloads were applied. The service concluded with the system successfully restored to operational status.

Technicians addressed water intrusion issues in two tanks, accurately diagnosing the problem by checking probe heights and confirming water levels. A damaged probe cap was identified as the cause for water entry in one tank.

A technician successfully replaced faulty floats on a probe and updated the associated Veeder Root system programming. The service ensured all functions are operating normally.

A cash drawer was malfunctioning, failing to close properly due to a binding release arm. The technician diagnosed this as a manufacturing defect, adjusted the arm, and restored the drawer's full functionality. The unit is now operating as expected and remains under warranty.

Technicians addressed a complete dispenser outage by diagnosing a failed communication board caused by a collision. After isolating electrical components and ensuring sump integrity, the site was restored to full service.

Our technician expertly diagnosed and resolved an HVAC system issue involving a faulty thermostat and a refrigerant leak. The system was restored to full functionality with a new thermostat and a proper refrigerant recharge.

Our technician completed a comprehensive AC tune-up and service. The system was inspected for leaks, recharged with refrigerant, and tested to ensure optimal performance and efficiency.

The technician successfully replaced diesel filter pump 5, ensuring the continued optimal performance of the equipment. This routine maintenance is crucial for preventing future issues.

A diesel tank line leak alarm was addressed by accurately diagnosing and replacing a faulty leak detector. Subsequent tests confirmed the resolution, restoring diesel service. Further recommended diagnostics were noted for other equipment.

A technician successfully diagnosed and resolved an issue causing all pumps to be down and without communication. Following a thorough inspection, which included identifying a burnt power supply and an unconnected sensor plug, the necessary components were replaced and programming was restored. All pumps are now back in service.

Technicians addressed rectifier issues by diagnosing a defective meter, which was resolved after performing bump tests to restore accurate readings. Additionally, reported CSLD idle time alarms on tank 1 were cleared, and potential probe issues were investigated without further incident.

A technician successfully resolved an FP14 card reader communication error. After diagnosing the issue as a non-recoverable fault, the card reader was replaced and activated, returning the system to full operational status.

The technician successfully replaced the diesel PPU pump and ribbon cable for pump 20. This service ensured the proper functioning of the equipment.

A technician responded to an alarm on the RUL probe system. Upon inspection, a cut probe cable leading to moisture damage and corrosion was identified as the cause. The damaged cable was replaced, and the system was restored to full operational status.

Technicians performed a comprehensive filter change on both dispensers, replacing a total of 5 filters. Following the replacement, all lines were purged, and the fueling positions were successfully returned to service.

A diesel dispenser (D9/10) damaged by a vehicle required immediate attention. Technicians replaced the compromised shear valve and temporarily capped the line, returning the adjacent dispenser (D11/12) to service after thorough leak testing. A quote for a permanent replacement is in progress.

Service was performed on diesel fuel pump 7/8 to address an issue. The pump was successfully serviced, resolving the reported problem.