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A New Milestone for Our Team and Our Customers We're proud to announce that Merlin Fueling is now an official Verifone Authorized Service Contractor (VASC). This designation represents more than a new certification. It reflects our commitment to providing the highest level of service, technical expertise, and support for the fueling industry. For our customers, it means you can have even greater confidence that your Verifone equipment is being serviced by technicians who meet

A recent service call in West Point, GA, involved the repair of a faulty HVAC system. The technician successfully diagnosed and replaced a malfunctioning thermostat, restoring the system to full operational capacity.

A leaking primary valve was identified as the cause of the system malfunction. The technician successfully replaced the faulty valve, restoring the system to full working order.

A card reader replacement was successfully completed on FP 1. Following the replacement, the unit was activated and tested to ensure proper functionality before being returned to service.

A dispenser experienced error code 20, which was successfully resolved by replacing the IS barrier board and ultra-high board. Thorough testing, including flow rate verification and real-world usage observation, confirmed the repair and restored full functionality.

POS registers were inspected and troubleshot to resolve reporting discrepancies. Programming, department configurations, and cabling were updated and secured. Payment processing and end-of-day procedures were verified for optimal operation.

Technicians resolved issues with dispensers 11, 12, and 10, including a premium PPU replacement and cable reseating. Dispenser 20 requires further repair due to a faulty IS barrier board.

Technicians addressed a fuel selection issue by replacing a defective PPU and installing a new UPM. The system was programmed and tested, successfully restoring the FP to service.

A card reader fault on Pump 2 was successfully diagnosed and resolved. The faulty reader was replaced with a new, integrated unit, and all system communications and transactions were tested to ensure full operational status.

The technician successfully replaced a faulty card reader and performed comprehensive calibration of all fuel grades across multiple dispensers. Ethanol identification stickers were also applied to the relevant fueling positions, ensuring all equipment is now operating correctly and meets regulatory standards.

A malfunctioning FP 19 keypad was successfully repaired after a recent replacement. The technician diagnosed the issue, cleaned the connector, and resolved the problem by reversing the connection, restoring full functionality.

The technician resolved an issue with a non-functional FP 18 keypad. After cleaning the connector and testing, the keypad continued to exhibit problems. Flipping the connection ultimately restored proper operation.

The technician completed a Merlin Relay delivery. The service was performed efficiently and professionally.

Addressed an ATG system inaccuracy caused by an improperly installed probe. Corrected the probe's position and secured the installation, restoring accurate tank level readings. Provided recommendations to prevent future overfill events and measurement errors.

A slow flow issue at diesel dispenser 5 was successfully resolved by replacing a faulty breakaway component. The dispenser has been restored to full operational flow.

Technicians addressed inoperable components on two fuel dispensers. A faulty card reader on Pump 3 was replaced, and a damaged nozzle boot assembly on Pump 4 was repaired, restoring transaction and grade select functionality respectively. Further programming is required for Pump 3 to fully complete the service.

Our technician conducted a thorough inspection and tune-up of the HVAC system. All components were checked, and the system is now operating efficiently.

The technician successfully completed a Merlin Relay Delivery. This service ensured the proper functioning of the relay system.

The technician addressed the issue described in the notes. The work was completed successfully.

Our technician expertly diagnosed and resolved an issue with the HVAC system, ensuring optimal performance and comfort for the client.